Refund & Cancellation Policy – ANZISTA PRIME
At ANZISTA PRIME, we aim to provide quality automotive accessories and a reliable shopping experience.
Order Cancellation
Customers can request cancellation of an order before the order has been shipped.
Once an order has been shipped, cancellation may not be possible.
To request cancellation, customers should contact us as soon as possible using the contact details provided on our website.
If an eligible cancellation is approved, the amount paid will be refunded to the original payment method.
Returns
Customers may request a return within 7 days of delivery, subject to the product being eligible for return.
The product must be unused, undamaged and returned with its original packaging and accessories.
Products that have been installed, modified, damaged or used may not be eligible for return.
Refunds
Once the returned product is received and inspected, we will notify the customer regarding the approval or rejection of the refund.
Approved refunds will be processed to the original payment method.
The time taken for the refund to appear in the customer's account may depend on the customer's bank or payment provider.
Damaged or Incorrect Product
If a customer receives a damaged, defective or incorrect product, they should contact us as soon as possible with the order details and photographs/videos of the product.
We will review the issue and provide an appropriate resolution.
Non-Returnable Products
Products that have been installed, modified, damaged due to misuse, or otherwise used may not be accepted for return.
Contact Us For cancellation, return or refund requests, customers can contact ANZISTA PRIME through the contact details provided on our Contact Us page.